fofoslot Privacy Policy: How We Handle Your Account Data
At fofoslot, every piece of information you share with us — from your account registration details to your GoPay or Bank Transfer transaction records — is handled under this policy. We have written this page so you understand exactly what data we collect, why we collect it, and what choices you have over it, subject to local law and eligible regions.
Account Data Protection
GoPay & Bank Transfer Records
Your Rights Explained
Local Law Applies
DATA WE COLLECT
What Information fofoslot Collects and Why
When you open an account, we collect the details you enter: your name, contact information, and the credentials you choose. When you make a deposit or withdrawal using GoPay, LinkAja, or Bank Transfer, our system records the transaction reference, amount, and timestamp — these records live in your account dashboard and are used to verify your wallet path and resolve any support queries. We also collect technical data automatically: the device type you use to access the site, your browser session, and page interaction data. This technical layer helps us keep the account flow working correctly on mobile. We do not collect payment credentials like your full bank account number or e-wallet PIN — those stay with your payment provider. Cookies are used to maintain your logged-in session and remember your account preferences; you can manage cookie behaviour through your browser settings. Any data we hold is used only for operating your account, processing transactions, and responding to your support requests. We do not sell your personal information to third parties.
GoPay
Transaction reference and amount recorded per deposit or withdrawal event, visible in your account dashboard after each completed transfer.
LinkAja
Payment confirmation data logged against your account session to support wallet verification and any dispute resolution you may raise.
Bank Transfer
Bank reference codes and transfer timestamps stored as part of your transaction history, accessible through the account records section.
Account Credentials
Login details, contact information and account preferences held securely and used only to operate your account and authenticate your sessions.
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy applies to data collected through fofoslot's website and account system. It does not extend to third-party services you reach from our pages. The four areas below outline what falls inside and outside its scope so you know exactly where our obligations begin and end.
Account Access
Covered. Data entered during registration, login and account updates — including contact details and session activity — falls inside this policy. We are responsible for how that data is stored and used within our platform.
Transaction Records
Covered. Payment event data from GoPay, LinkAja and Bank Transfer transactions is recorded and retained under this policy. You can view your transaction history inside your account dashboard at any time after login.
Site Content
Covered. Interaction data generated while you browse game rooms, read pages or use site features is collected as technical data. This data is used to maintain site functionality and is not shared with advertisers.
Third-Party Services
Not covered. When you leave fofoslot to complete a payment with your GoPay or LinkAja app, or reach any external link, that third party's own privacy terms apply. We are not responsible for data handling outside our platform.
YOUR DATA RIGHTS
Actions You Can Take Over Your Own Data
Your account data is not locked away without recourse. The steps below describe four practical actions you can take at any point. Review your transaction records directly in the account dashboard — every GoPay, LinkAja and Bank Transfer event appears there with its reference and timestamp. If a personal detail is incorrect, the account settings section lets you update contact information; more sensitive changes go through our support channel so we can verify the request safely. If you want to ask a question about what data we hold on your account, reach our support team through the contact paths listed on this page and we will respond. Requests to close your account and remove your data can also be raised through support; we process these in line with our retention obligations and applicable local law. Availability of all these actions depends on local law and eligible regions.
Review Your Records
Open your account dashboard after login to see your full transaction history, including payment references from GoPay, LinkAja and Bank Transfer events.
Correct Account Details
Update contact information in account settings directly. For changes that affect identity or payment verification, contact support so the request can be authenticated.
Ask a Data Question
Submit a query through our support channel if you want to know what personal data we hold, why we hold it, or how long we plan to retain it under this policy.
Request Account Closure
Contact support to start a closure and data-removal request. Processing follows our retention schedule and local law requirements for transaction records.
CONTACT OUR TEAM
How to Reach Us About This Policy
If you have a question, correction request or data concern related to this privacy policy, the three paths below connect you to the right part of our support team. We aim to acknowledge data-related queries promptly and follow up with a substantive response. Where your request requires identity verification — for example, a request to access or remove account data — support will guide you through the steps shown in your account before acting on the request.
Live Chat Support
Open the chat widget from any page on fofoslot to raise a privacy or data question directly. The chat connects you to our Indonesia support team.
Account Support Form
Submit a written request through the support form in your account dashboard. Use this path for correction requests or data queries that need a documented response.
Email Contact
Send a detailed privacy-related query by email to the address shown in your account's contact section. Include your account reference so our team can locate your records.
HOW WE PROTECT DATA
Our Approach to Data Handling and Account Security
Data handling at fofoslot is built around the account-to-wallet path: the same discipline that keeps your GoPay deposit confirmed and your transaction record accurate also governs how your personal data is stored and accessed. Access to your account data internally is restricted to team members who need it to operate your account or resolve a support case. We keep transaction records for the period required by our operating obligations; once that period ends, data is removed or anonymised. Cookie retention follows the duration set in your browser session preferences. If this policy changes in a material way, we will update the version shown on this page — check back here to see the current state rather than relying on a cached copy.
Data Access Controls
Your account data is accessible internally only to team members with a direct operational need. We do not grant broad internal access to personal or payment records without a verified reason.
Retention Schedule
Transaction data from GoPay, LinkAja and Bank Transfer events is retained for the period our operating obligations require. Personal data not tied to active account functions is removed on a defined schedule.
Cookie Management
Cookies keep your session active and remember your account preferences. You control cookie behaviour through your browser settings; clearing them will end your current login session.
Policy Updates
When this policy is updated, the revised version replaces the previous one on this page. The current state is always shown here; we do not push updates by notification alone.
POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
The questions below cover what our policy means in practice for your account, your payment records, and your data rights. If your question is not answered here, reach our support team through the contact paths in the section above.
What personal data does fofoslot collect when I open an account?
We collect the registration details you enter: name, contact information and login credentials. When you deposit via GoPay, LinkAja or Bank Transfer, the transaction reference and timestamp are also recorded. Technical session data is collected automatically to keep the account flow working.
Does fofoslot store my GoPay or Bank Transfer payment credentials?
No. We record the transaction event — reference, amount and timestamp — but not your e-wallet PIN, full bank account number or payment app credentials. Those details remain with your payment provider and are never passed to or stored by fofoslot.
Where can I see the data fofoslot holds about my account?
Your transaction history, account details and preference records are visible in your account dashboard after login. For a broader summary of personal data we hold, submit a request through the account support form or contact our team by email with your account reference.
How do I correct wrong information on my fofoslot account?
Contact details can be updated directly in account settings. For changes that affect identity verification or payment records, contact support so we can authenticate the request before making the change. The support form in your dashboard is the right path for documented correction requests.
Can I request that fofoslot delete my account and personal data?
Yes. Submit a closure and data-removal request through our support channel. We process these in line with our retention obligations — transaction records tied to regulatory requirements are retained for the required period before removal. Support will confirm the steps and timeline when you raise the request.
Does this privacy policy apply when I use GoPay or LinkAja to pay?
Our policy covers the data fofoslot collects from the transaction event — the reference and amount. Once you are inside the GoPay or LinkAja app completing the transfer, that provider's own privacy terms apply. We are not responsible for data handling that takes place outside our platform.
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